Effective Date: 28 November 2024
At Sunnyfields Day Nursery, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website and services. Please read this policy carefully to understand our views and practices regarding your personal data.
1. Information We Collect
We may collect the following types of information when you visit our website or use our services:
Personal Identification Information: When you fill out forms or contact us through our website, we may collect your name, email address, phone number, and other relevant contact details.
Child’s Information: If you are a parent or guardian of a child enrolling or attending our nursery, we may collect your child’s name, age, health information, emergency contacts, and other necessary details to provide childcare services.
Usage Data: We may collect information about how you use our website, such as your IP address, browser type, operating system, referral sources, pages viewed, and time spent on the site. This helps us analyse and improve our website performance.
2. How We Use Your Information
We use the information we collect in the following ways:
To provide and manage our childcare services and ensure the safety and well-being of children in our care.
To respond to your inquiries and communicate with you about our services, including booking tours, answering questions, or sending you important information regarding your child's care.
To improve our website and services by understanding how users interact with our site and making necessary enhancements.
To comply with legal requirements, including safeguarding children and meeting our regulatory obligations.
We will only use your personal data for the purposes for which it was collected and will not share it with third parties unless required by law or for legitimate business purposes, as detailed below.
3. How We Protect Your Data
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, loss, or alteration. These measures include encryption, secure server protocols, and restricted access to sensitive data within our organisation.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:
Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website or providing childcare services (e.g., email service providers, payment processors). These providers are required to protect your data and only use it for the purposes we specify.
Legal Compliance: We may disclose your information if required by law, such as in response to a legal request or to protect the safety of children in our care.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and analyse site traffic. You can adjust your browser settings to refuse cookies or alert you when they are being used. However, please note that some features of the website may not function properly without cookies.
6. Your Rights
You have the following rights regarding your personal data:
Access: You can request access to the personal data we hold about you.
Correction: You can request that we correct any inaccurate or incomplete personal data.
Deletion: You may request the deletion of your personal data, subject to certain legal exceptions.
Objection: You can object to the processing of your personal data in certain circumstances.
Withdraw Consent: If we are processing your data based on consent, you can withdraw that consent at any time.
To exercise any of these rights, please contact us using the details below.
7. Data Retention
We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Once the data is no longer needed, it will be securely deleted or anonymized.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any updates will be posted on this page, and the "Effective Date" at the top of the policy will be updated accordingly. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Sunnyfields Day Nursery
Takeley, Bishops Stortford, CM22 6QH
Phone: 01279 871182
Email:info@sunnyfieldsnursery.com
By using our website and services, you agree to the terms of this Privacy Policy.